Creating a unique and seamless experience for customers should be a businesses’ primary objective. Customer Relationship Management (CRM) platform like Salesforce.com builds better relationships by giving a clear picture of customer communications while keeping track of sales, prioritizing tasks, and maintaining smooth collaboration between teams.
Customer Relationship Management (CRM) is a centralized process for establishing and managing a frictionless communication process between customers and the sales team.
Salesforce.com is a leading CRM software that suits the needs of businesses big or small.
CRM implementation is a complex process that takes time and expertise. We at Connoisseur have experienced and seasoned professionals to do the job right. Our Salesforce experts are trained in CRM implementation as they understand the unique needs and objectives of every business.
We build customized solutions for companies to help them make a quick transition from manually running their sales, customer service, and marketing processes to on-demand Cloud-based SaaS application – Salesforce.com CRM.
Salesforce Sales Cloud uses automated tools that help in selling faster, organizing workflows, and managing customer relationships for B2B and B2C organizations. This cloud-based Software as a Service (SaaS), provides end-to-end solutions to manage a business, including marketing.
As Salesforce consultants, we create pipelines for seamless workflow, better management of sales and its processes. Digital Salesforce helps identify prospects, manage communication among the user community and make informed decisions backed by data.
Our team works on a customized process that makes your sales operations smooth and business monitoring possible.
As a custom CMS development company, we focus on the attributes of personalized services to customers, and what better than if they are automated. With Salesforce Service Cloud, managing customer relations and service is smarter, in real-time, and hyper-personalized.
You can get insights on customer behavior and journey with you, enough to create a user persona, followed by more sales. You can improve your team’s internal and external capabilities to service customers and engage new ones.
We have delivered projects wherein sales have seen an upward trajectory after implementing Service Cloud.